Terms & Conditions

Carnage UK is a privatley owned national student brand that operates (“Company”). The following are the rules or "Terms" that govern use of the Carnage UK ( website ("Site"). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. The Company reserves the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate/contravene the Terms and Conditions, the Company may terminate your use of the Site, bar you from future use of the Site, cancel your order, and/or take appropriate legal action against you.

Permitted Use

You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets/t-shirts or merchandise for your personal use, unless otherwise specifically authorised by the Company to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorised by the Company to do so. The content and software on this Site is the property of Carnage UK and/or its partner agents. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.


The Company does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any content, search or link on it. The Site and its content are delivered on an "as-is" and "as-available" basis. The Company cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. The Company disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. The Company will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages. The Company makes no guarantee of any specific result from use of this Site or use of the services provided by the Company.

The Company disclaims any and all liability for the acts, omissions and conduct of any third party users, users of the Site, advertisers and/or sponsors on the Site, in connection with the Company’s service or otherwise related to your use of the Site and/or the service provided by the Company. The Company is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to the Company at The Comany may investigate the claim and take appropriate action, in its sole discretion. In such instances, an internal investigation may take place and we would not be able to update you with the specific progress and/or outcome of an internal investigation.

Links and Search Results

The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. The Company has no control over these sites or the content within them. The Company cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. The Company does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against the Company for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us at and we will investigate your claim and take any actions we deem appropriate in our sole discretion.

Prohibited Content

The following is a partial list of the kind of content which is illegal or prohibited on the Site. It includes content that:

  • is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors;

  • harasses or advocates harassment of another person;

  • involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";

  • promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;

  • promotes an illegal or unauthorised copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

  • contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

  • displays pornographic or sexually explicit material of any kind;

  • provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;

  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

  • solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and

  • engages in commercial activities and/or sales without our prior written consent from the Company such as contests, sweepstakes, barter, advertising, and pyramid schemes.

Offline Conduct

Although the Company cannot monitor the conduct of its Users off the Site, it is also an infringement of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any User without their prior explicit consent from the Company.

No Commercial Use

No area of this Site may be used by our visitors for any commercial purposes such as to conduct sales or to provide services of any kind. You must obtain prior written consent from the Company to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication. We will investigate and take appropriate legal action against anyone who infringes and/or violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site. We reserve the right to block access to, or cancel a ticket/t-shirt order/s on any User known or reasonably believed to be associated with any t-shirt broker or tout, or utilising automated means to process or place orders, or re-selling orders which have been made on the Site for commercial gain in any manner whatsoever.

Access and Interference

You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorised purpose without the Company’s prior express written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from our website without the prior express written permission of the Company.

Unauthorised Use of the Site

Illegal and/or unauthorised uses of the Site, including, but not limited to, unauthorised sales, unauthorised framing of or linking to the Site, or unauthorised use of any robot, spider or other automated device on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress. Any unauthorised use of the Site will result in legal action being taken.

Violation of the Terms

You understand and agree that in the Company’s sole discretion, and without prior notice, the Company may terminate your access to the Site, cancel your order(s) or exercise any other remedy available and remove any unauthorised user content, if the Company believes that the user content you provided has violated or is inconsistent with these Terms of Use, violated the rights of the Company, another User or the law. You agree that monetary damages may not provide a sufficient remedy to the Company for violations of these terms and conditions and you consent to injunctive or other equitable relief for such infringements and/or violations. The Company may release user information about you if required by law, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. The Company is not required to provide a full refund nor a part thereof refund to you if you are terminated as a User because you have violated these Terms of Use.

Limitation on Liability

In no event will the Company be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits, even if the Company has been advised of the possibility of such damages.


This Site is controlled and operated by a third party management company from its offices in the United Kingdom. The Site is then remotely hosted, monitored and managed 24 hours a day, 365 days a year, within a country located in the EU.

If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed and construed by English law. In the event of a dispute arising out of or relating to these terms and conditions, or your use of or access to the Site, litigation must be brought in court in London, England without regard to its conflict of law provisions.


You agree to indemnify and hold the Company, its subsidiaries, affiliates, officers, Partner Agents and employees, wholly harmless from any loss, liability, claim or demand, including reasonable legal and litigation fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.

Purchase Policy

The Company’s objective is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to events as quickly as possible. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process at the Site.

The Company sells email delivered collection documents for Carnage UK Fancy Dress Student Events which take place in the United Kingdom. The Company does NOT issue exchanges or refunds for lost, stolen, damaged or destroyed cllection documents. A Collection entitlement document can be exchanged for Carnage a UK t-shirt. Please keep the Carnage UK t-shirts issued to you in a safe place. Purchases on the Site may be subject to a per t-shirt convenience charge and a non-refundable per order handling charge. When purchasing on the Site, you may be limited to a specified number of t-shirts for each event. This is applied to all events and is in effect to discourage unfair buying practices.

Delivery of Collection Documents

When you have successfully completed a purchase on the Site, you will have a collection document emailed to you.

We do NOT send Collection documents by post.

Your Collection document consists of a unique bar code. This will be scanned by our staff at the collection point. This can only ever be redeemed successfully once. Do NOT show your Collection document to other people – it is YOUR unique order.

Collection of T-shirts / Redemption of Collection Document

The Company will despatch your t-shirts to a central collection point in the city where your event is taking place. Our staff will then exchange your Collection document, for the correct number of t-shirts which are due in respect of any given Collection document. This is called Collection document redemption.

The t-shirts will ONLY be available to collect from the designated collection points.

The collection times in ALL cities is displayed to you BEFORE you make your purchase and is also displayed on your Collection document.

When you come to collect your order from the central collection point, you MUST bring with you a copy of your Collection document for the order which you are collecting. You must also bring 1 form of identification to verify your identity. This MUST be a UK Passport/Country of Origin Passport, a driver’s licence photocard, your debit/credit card or your student ID card.

Details of the central collection point location, collection point address and collection times for your event are displayed to you BEFORE you place your order.

Details of the central collection point location, collection point address and collection times for your event are printed on your Collection document. The Collection document is automatically sent to you by email.

If you need to contact us with a query about an order that you have placed with the Company on our Site, please send your email Please remember to include your Collection document unique reference number in your email to us. Failure to provide us with this information will result in delays responding to your enquiry. We aim to respond to all enquiries relating to orders placed with us, within 3 working days.

Returns Policy

We do NOT offer returns under ANY circumstances for ANY purchases made on the Site. All purchases are full and final. This policy is full and final and without exception(s).

Refund Policy

All purchases made on this Site are full and final. We do NOT offer refunds (including full refunds and/or part refunds) for ANY purchase(s) made on the Site. This policy is full and final and without exception(s).

In the exceptional circumstances that an event is cancelled in full, the Company will refund the full amount of the ticket value plus any booking fees incurred. The Company will NOT refund any consequential losses, for example, hotels booked, train/coach travel costs incurred. The Company’s liability will STRICTLY be limited to the face value of the purchase made on this Site and any additional booking fees incurred in the process of the purchase on this Site.

Important Information

  1. The Company sells email delivered collection documents on the Site, as a method of granting permission to subsequently collect Carnage UK event t-shirts for a specific pre-designated city, for an event taking place on a specific pre-designated day, date, month and year. At all times, the Collection document(s) and the Carnage UK event t-shirt(s) remains the property of the Company and is a personal revocable license which may be withdrawn at any time and admission refused at any time.

    The purchaser represents and warrants that the purchase is for personal use only, and that it is not purchased as part of any form of business or commercial activity, and in particular, that the purchase may not be resold or offered for resale by anyone whether at a premium or otherwise and may not be used for advertising, promotion (including contests and sweepstakes) or for any other trade purposes including, for the avoidance of doubt, any publication via the internet or any other means. Resale or attempted resale of Collection document(s)/t-shirt(s), or any other breach of this term, is grounds for seizure or cancellation of that Collection document(s)/t-shirt(s) without refund or other compensation. The Company may chose to enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999 (the Act). Except as provided above, this agreement does not create any right enforceable by any person who is not a party to it under the Act, but does not affect any right or remedy that a third party has which exists or is available apart from that Act. It is your responsibility to check your order and your Collection document; mistakes cannot be rectified and refunds will NOT be made under any circumstances.

  2. You MUST be over the age of 18 to attend ANY event advertised on the Site. We operate the Challenge 25 policy at all participating venues within the UK, at all events and in all cities. If you appear to be under the age of 25, you will be asked for identification to prove that you are over the age of 18. You MUST ensure that you bring the correct proof of age identification with you to each event and present the identification at each venue, upon request.

  3. You will be asked for proof of age identification at any or all of our participating venues. We will ONLY accept a valid driver’s licence photo card and/or a valid UK Passport or a valid Country of Origin passport for the purpose of proving that you are over the age of 18 years. If you are unable to produce the correct forms of identification as outlined above, you may be refused entry from one or all of the participating venues. In this instance and each subsequent instance, you will NOT be entitled to a refund. This policy is full and final and without exception(s).

  4. We do NOT accept any student/NUS cards as proof of age identification. Incorrect forms of identification will result in entry to any and/or all of our participating venues being refused. Refunds will NOT be possible under any circumstances.

  5. At certain venues, you may be asked to produce your NUS/Student Card to prove your student status. You MUST ensure that you bring your NUS/Student Card identification with you to each event and present the identification at each venue, upon request. f you are unable to produce the correct forms of identification as outlined above, you may be refused entry from one or all of the participating venues. In this instance and each subsequent instance, you will NOT be entitled to a refund. This policy is full and final and without exception(s).

  6. The t-shirt/t-shirts which you purchase for any Carnage UK event is/are ONLY valid in the city and for the city event specified/printed on the front and reverse of the t-shirt/t-shirts. T-shirts are NOT transferable between events in other cities, other than the city specified and printed on the front and reverse of the t-shirt/t-shirts which you have purchased.

  7. Any t-shirt/t-shirts which you purchase for any Carnage UK event is/are ONLY valid on the date specified and printed on the front and reverse of the t-shirt/t-shirts which you have purchased. The validity of the t-shirt expires at 03:00 on the following day of the date specified and printed on the front & reverse of the t-shirt/t-shirts.

  8. It is the t-shirt holder’s responsibility to ascertain whether an event has been cancelled and the date and time of any rearranged event. If an event is cancelled or rescheduled, we will use reasonable endeavours to notify t-shirt holders of the cancellation as soon as is possible. We do not guarantee that t-shirt holders will be informed of such cancellation before the date of the event.

  9. Unless indicated otherwise in relation to a particular event, if an event is cancelled, t-shirt holders will be informed of the rescheduled event. If the t-shirt holder is unable to attend the rescheduled event or the event is not rescheduled, a refund will be given. Refunds for t-shirts purchased prior to the date of the original event will be given up to the face value of the t-shirt purchased plus the relevant per ticket booking fee. In order to claim your refund, please email regarding your purchase. This does not affect your statutory rights.

  10. This t-shirt is issued subject to the Rules and Regulations of the participating venues on the event. Breach of any of these Rules and Regulations or any unacceptable behaviour likely to cause damage, nuisance or injury shall entitle any participating venue or a member of the Company’s management team to eject you from any participating venue and/or remove you from the event. This is in the interest of public safety.

  11. All participating venues and the Company’s management reserve the right to refuse admission should patrons breach any Rules and Regulations of the participating venues. The participating venues may have to conduct security searches to ensure the safety of all patrons.

  12. From time to time, we may need to alter the participating venues, change participating venues and/or exclude participating venues. Whilst this is extremely rare, this situation or a combination of all situations could occur. The Company reserve the right to alter, amend and/or vary the scheduled progamme. This is without obligation to refund t-shirts in part and/or in full.

  13. The end venue/destination club may have in place a policy to cease admissions to their venue after a certain time. It is your responsibility to ensure that you arrive at the end venue/destination club before this time to ensure entry. Refunds will NOT be made for non-entry into end venue/destination club.

  14. We will NOT be responsible for any t-shirts that are lost or stolen. We are unable to accept any liability or replace any t-shirts lost, stolen or damaged after they have been received by you.

  15. T-shirts are NOT refundable under any cicumstances other than cancellation of the whole event.

  16. T-shirts are sold subject to the participating venues and/or the Company’s right to alter or vary the event due to events or circumstances beyond its reasonable control without being obliged to refund monies.

  17. Participating venues and the Company accept no responsibility for any personal property. This includes any property deposited in any cloak rooms, at any of our participating venues.

  18. There will be no pass-outs, walk-overs or re-admissions of any kind.

  19. T-shirt holders consent to filming and sound recording as participants of the event.

  20. T-shirt holders consent to being photographed as participants of the event. The use of any photographs taken will be solely used for the purposes of our marketing operations, to include, flyers, posters, banners and any form of digital marketing practices operated by the Company.

  21. T-shirts may be restricted to a maximum number per person, per debit card/credit card and, for some events, a restriction may apply per household/address. We reserve the right to cancel t-shirt orders without prior notice purchased in excess of this number.

  22. Neither the participating venues nor the Company shall have any further liability beyond the face value of the t-shirt purchased plus any relevant t-shirt booking fee that may apply.

  23. All of these terms and conditions are governed by English Law and any disputes arising out of any transaction with the Company on this Site are subject to the exclusive jurisdiction of the English courts.

Privacy Policy

The Company has created this privacy statement in order to demonstrate our firm commitment to the privacy of the details that you provide us when using the Site. When you use the Site, you are consenting to the practices set forth in this Privacy Policy.

Your IP Address

The Company may use your IP address to help diagnose problems with our server and to administer the Site. Your IP address is also used to help identify you and to gather broad demographic information about you. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the Police.


A cookie is a small file that is automatically issued to your computer when you enter our Site and which is stored by the browser on your computer's hard drive. Cookies identify your computer, not the individual user of your computer. Cookies store some basic information that helps us to identify if a user of your computer has visited the Site before and if you have provided us with some personalised information. Our Site uses cookies to keep track of what you have purchased. You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may not be able to access some areas of the Site.

Information We Request Directly From You

Our Site's forms require you to give us personal information (like your name, address and/or email address). If you are making a purchase on the Site, you will be asked to provide financial information (like your debit card or credit card details).

How We Use Personal Information

The Company sells t-shirts for Carnage UK fancy dress student events. Your personal information is shared between the Company and its Partner Agents for the particular event for which you are buying t-shirts in accordance with this Privacy Policy. Your personal information is used by us to contact you by phone or by email when necessary in connection with transactions entered into, by you on the Site.

If you sign up as a member of our Site, you will be notified of upcoming events and offers put forward by the Company. This notification will be electronic, either by SMS or email, or both. You have the opportunity to unsubscribe to this service. If you prefer, you may email us to request to be unsubscribed from marketing information. In such instances, please email

From time to time, the Company may contact you by email, with information or offers regarding upcoming events, products, services or customer surveys. If you do not wish to be contacted by the Company about upcoming events, products, services or surveys please email

Third Parties

We do NOT share your personal information with ANY third parties.

Opting Out

You may opt out of any of the Company’s regular email and/or short message service (SMS) alerts. Please email Please allow 5 working days for your details to be removed from the email and/or short message service (SMS) marketing distribution lists.

How We Use Financial Information

Financial information that is collected is used to authorise payment and bill you for products and services. When you make a purchase on the Site, your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies and banks. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties.

Disclosure of Your Personal Information and Financial Information in Compliance with Law

You should be aware that we may release your personal information or financial information when we believe it is necessary to comply with laws or regulations, to assist law enforcement, to enforce the terms under which you transacted with the Company, or to protect the rights, property or safety of the Company, users of the Site or others.

Transfer of Personal Information

In the event that the Company is sold, or transfers some of its assets to another party, your personal information could be one of the transferred assets. If your personal information is transferred, use of your personal information will remain subject to this Privacy Policy. Your personal information will be passed on to a successor in interest in the event of a liquidation or administration of the Company.

How We Use Demographic Information

Demographic information is statistical data about our purchasers' age, gender, location etc. We use this demographic information to tailor our Site to the interests of our users. This information may be shared with advertisers only on an aggregate basis so that they can tailor their advertisements to the appropriate audience. "On an aggregate basis" means that your personal details would not be identifiable in the demographic information that we may use with advertisers.

Other Sites/Third Party Vendors and their Privacy Policies

This Site may contain links to other web sites. The Company is not responsible for the privacy practices or the content of such web sites or for the privacy policies and practices of other third parties, and so you should be careful to read those web sites' privacy policies independently.

Our Security Precautions

Your on-line debit/credit card transaction payments are made through the Moneybookers Limited payment gateway and Moneybookers Limited Merchant Services. Moneybookers Limited is registered in England and Wales under Company No. 4260907. Moneybookers Limited is registered with the Financial Services Authority (FSA), FSA Register No. 214225.

All payment processes are carried out directly between you (the ‘Customer’) and 'Stripe', using the latest security tools and techniques, to include Verified by Visa and 3D Secure fraud detection.